Returns

Naturally, we all change our minds or style... And as a result, we do accept returns. A few important notes; 

• All postage fees are non-refundable;
• All returns must be done within 14 days of receipt of the goods; 
• All goods returned must be intact or re-saleable condition, i.e lace on a unit uncut; seal on glue or mousse not broken; units unworn; 
• Returns should be sent using our service provider, DHL. 
• All custom units are non-refundable, but are eligible for exchange or ZUHRA credit.

 

If you have any queries on returns or exchanges, please email orders@zuhra.co.uk.